Refund Policy
Escrow Fee Refunds
Our escrow fees are generally non-refundable once a transaction has been initiated. However, in cases where the transaction is cancelled before the seller receives payment, we may provide a partial refund of the escrow fee.
Transaction Refunds
For disputed transactions, refunds will be processed according to our dispute resolution process and the outcome of our investigation.
Refund Process
Approved refunds will be processed within 5-7 business days and will be returned to the original payment method used for the transaction.